FAQs

villa kalisat ubud

Find everything you need to know before your stay at Villa Kalisat. From getting here and getting around, to rooms, dining and spa treatments, these FAQs are here to make planning easy. If there’s anything else you’d like to know, we’re always happy to help.

How far is Villa Kalisat from the centre of Ubud?

Depending on traffic, Villa Kalisat is around a 12–15 minute drive from Central Ubud.

Do you have a shuttle to Ubud centre?

Yes, we offer a complimentary car service to Ubud once daily at 10:00am. At other times, we’re happy to arrange a private driver (IDR 100,000 per trip) or you can book transport via GRAB.

Do you offer airport pick-up and what is the cost?

Yes, we can arrange a private car and driver to meet you at the airport and bring you to Villa Kalisat. The journey takes around 90 minutes. Please share your airline, flight number and arrival time in advance. The cost is IDR 400,000 (IDR 500,000 for arrivals after 9:00pm), payable in cash directly to the driver.

Can I check in at 12 noon?

Check-in is from 2:00pm and check-out is at 12:00 noon. If you’re arriving earlier, we’ll always do our best to have your room ready, depending on availability.

Do you have extra or portable beds?

We don’t offer portable or extra beds. The Monkey Throne Room and Waterfall Room include daybeds, which can be made up for children aged 7 and above if needed. An additional charge of IDR 350,000 per night applies. Please refer to individual room descriptions for full bedding details.

Does your restaurant offer vegan or vegetarian options?

Yes, we offer a range of vegan and vegetarian options, along with seasonal dishes inspired by Indonesian and Western flavours.

Do you rent scooters?

We don’t provide scooter rentals, however scooters are available for hire just outside Villa Kalisat. Payment is made directly to the provider and we recommend checking the condition before use. You’ll also find options online and in central Ubud.

What are your reception hours?

Reception is staffed daily from 7:00am to 11:00pm and we’re here to help whenever you need during those hours.

Can I bring children under 7 years of age?

Yes, our Mandarin Room and Oriental Room can accommodate young children. As Villa Kalisat is set on a cliff overlooking the rainforest and river, with steep steps and two open swimming pools, we kindly ask that children are supervised at all times.

Is the villa suitable for guests with mobility concerns?

Villa Kalisat is set on a hillside with steps throughout the property, including access to rooms and the river below, so it may not be suitable for guests with limited mobility.

What is GRAB and is there an app?

GRAB is a popular ride service used throughout Bali for cars, scooters and food delivery. Yes, there is an app. Simply download it to your phone and you can easily arrange transport to and from Villa Kalisat.

Is breakfast included?

Yes, breakfast is included and served daily in the restaurant from 7am to 11am.

Do you cater for dietary requirements?

Yes, please let us know your dietary requirements in advance and we’ll do our best to accommodate you.

Do your rooms have WiFi and air conditioning?

Yes, all rooms include WiFi, air conditioning, coffee and tea facilities and private ensuite bathrooms for a comfortable stay.

Can I book spa treatments in advance?

Yes, treatments can be booked in advance or arranged during your stay.